.04 Polished Brass (Raw/Living Finish). The finishes shown above are only indicative of the actual product and should not be used for colour matching.
Art Plumbing & Bathroomware International Pty Ltd warrants that Art Plumbing Products & Bounty Bathroomware products will be free from defects for a period of 2 years*.
In addition to this warranty, legislation (including Australian Consumer Law) may give you certain rights which cannot be excluded, restricted or modified, this warranty must be read subject to such legislation and nothing in this warranty has the effect of excluding, restricting or modifying those rights. Read more about Australian Consumer Law at: www.consumerlaw.gov.au
Please fill out the form with your contact information and a brief description of how we can assist you.
We value your time and will make every effort to respond within 24 hours. Thank you for reaching out to us. We look forward to connecting with you soon.
After the installation of your Pop Down® waste, if you find that it does not hold water when closed there may be an installation issue. A simple test can be conducted to see if water is passing around the waste (in the case of an installation fault), or through the waste, which would be a product fault.
To test, close your Pop Down® waste and partially fill your basin with water. If the water empties from the basin but does not empty from the well above the Pop Down® mechanism, it would suggest an installation fault. In this case you would need to call the installing plumber.
If the water empties from the basin and also empties from the well above the Pop Down® mechanism, it would suggest a product fault. In this case, contact us and we will send a replacement mechanism.
