Thank you for visiting Art Plumbing & Bathroomware Australia website. Art Plumbing & Bathroomware Australia is committed to protecting the privacy of users of our website. We understand that visitors to and users of this website are concerned about their privacy and the security of any information that they may provide.
Like many other websites, we monitor the usage of Art Plumbing & Bathroomware Australia site to help us to make it useful to as many visitors as possible. Consequently, our website does collect some information about users of the site, and we may also ask you for information in order to provide a service to you. Details of what we collect and how it is used are contained in this statement.
After the installation of your Pop Down® waste, if you find that it does not hold water when closed there may be an installation issue. A simple test can be conducted to see if water is passing around the waste (in the case of an installation fault), or through the waste, which would be a product fault.
To test, close your Pop Down® waste and partially fill your basin with water. If the water empties from the basin but does not empty from the well above the Pop Down® mechanism, it would suggest an installation fault. In this case you would need to call the installing plumber.
If the water empties from the basin and also empties from the well above the Pop Down® mechanism, it would suggest a product fault. In this case, contact us and we will send a replacement mechanism.
